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What Makes a Useful Review?

  • Dec. 8th, 2008 at 3:46 PM
Battle Woodstock
Excerpts from two reviews, both for Goblin Quest [Amazon | Mysterious Galaxy]:

"...I kept reading, hoping to be amused, never happened. I had purchased the other volumes in this set. I will have to completely run out of anything to read or reread before I will read them."

"I loved this book, it is one of my favorites now and I know I will want to revisit it often. I also bought the other two books in the series. Each book is stand alone great. I laughed so hard I almost fell out of my chair..."

It's something I still struggle to get through my head: No book is so great that everyone will love it. (I suspect, though I'm not certain, that the reverse is also true, and no book is so horrendous that you can't find someone out there who will enjoy it.)

So then what's a review for? Is everyone's opinion equally valid? Is there really no objective value for a "good" book? Is it a democracy, where the book with the most positive reviews wins?

I don't know. I'm not a professional reviewer, though I do post some reviews here and on Amazon. When I write a review, I try to cover:

  • What the book is about (without spoilers, thank you Harriet)

  • What I liked about it and why

  • What didn't work for me and why

I think it's the "and why" that's most important. Think about the kid from The Princess Bride. "Is this a kissing book?" That boy knew exactly what he wanted and what he didn't want. But a book he reviews as a one-star read because of all the kissing might be exactly what another reader is looking for. In other words, you can't just say the book sucks or the book is the greatest thing in the world. You have to give the reader enough information to decide how to take your review. (Both of those Goblin Quest reviews do go on to provide more info, by the way.)

I've been thinking about this in part because I'm trying to remind myself that there will be good reviews and bad reviews of The Stepsister Scheme [Amazon | Mysterious Galaxy], and that's okay. Obviously I want to see more positive reviews. But the best thing those reviews can do for me is to spread the word -- this is what the book is about -- so that those people who might like this sort of thing have an easier time actually finding my book.

What do you think? What do you look for in a helpful review? Like I said, I'm not a professional reviewer, and as an author I'm sure I've got my own blind spots.



Reading
Way of the Wolf, by E. E. Knight
Amazon | Mysterious Galaxy
  Writing
Red Hood's Revenge


 

Comments

( 65 comments — Leave a comment )
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[info]marycatelli wrote:
Dec. 8th, 2008 08:48 pm (UTC)
Tom Easton, Analog's long-time reviewer, knew that he had people who appreciated his reviews because they knew they would love any book he panned in a certain way.
[info]jimhines wrote:
Dec. 8th, 2008 08:58 pm (UTC)
Exactly! I've heard other people say similar things, that when a particular reviewer bashes a book, it's a pretty good bet that the person will like that book.
[info]bodlon wrote:
Dec. 8th, 2008 08:54 pm (UTC)
Thanks for posting this! I'm actually starting on my review of The Stepsister Scheme as I finish reading it, and was kind of feeling the prewriting flail. Knowing what helps you as an author helps me as a beginning reviewer.
[info]jimhines wrote:
Dec. 8th, 2008 08:57 pm (UTC)
Not to be a smart-ass, but the last thing you should be worrying about when you write a review is what the author wants :-)
(no subject) - [info]bodlon - Dec. 8th, 2008 08:59 pm (UTC) Expand
[info]antonstrout wrote:
Dec. 8th, 2008 08:59 pm (UTC)
When looking at a review, I look for an IP or a physical address... so I can hunt down and murdelize those stinking rotten bastards who kicked my poor paranormal baby right in the face tentacles!
[info]jimhines wrote:
Dec. 8th, 2008 09:04 pm (UTC)
That works too.

By the way, I know you wrote that first review of Goblin Quest up there. Sleep lightly, my friend...
Curses, foiled again! - [info]antonstrout - Dec. 8th, 2008 09:07 pm (UTC) Expand
Re: Curses, foiled again! - [info]jimhines - Dec. 8th, 2008 09:18 pm (UTC) Expand
Re: Curses, foiled again! - [info]suricattus - Dec. 8th, 2008 09:21 pm (UTC) Expand
Re: Curses, foiled again! - [info]jimhines - Dec. 8th, 2008 09:25 pm (UTC) Expand
Re: Curses, foiled again! - [info]suricattus - Dec. 8th, 2008 09:31 pm (UTC) Expand
Re: Curses, foiled again! - [info]antonstrout - Dec. 8th, 2008 09:23 pm (UTC) Expand
Re: Curses, foiled again! - [info]jimhines - Dec. 8th, 2008 09:24 pm (UTC) Expand
[info]controuble wrote:
Dec. 8th, 2008 09:14 pm (UTC)
Wow - I guess I'd better never try to get a job as a reviewer. I usually know what I liked and what I didn't like when I read a book, but the why? I dunno (brain damage! and 2 points if you know where that comes from)
[info]jimhines wrote:
Dec. 8th, 2008 09:18 pm (UTC)
Bill Cosby?
(no subject) - [info]controuble - Dec. 8th, 2008 09:37 pm (UTC) Expand
(no subject) - [info]jimhines - Dec. 8th, 2008 11:38 pm (UTC) Expand
(no subject) - [info]controuble - Dec. 9th, 2008 12:29 am (UTC) Expand
[info]tsubaki_ny wrote:
Dec. 8th, 2008 09:28 pm (UTC)
Quality of review -- if the writer can't form sentences or use words correctly, I'm not inclined to take their advice on what I'd enjoy. A similar phenomena, if they complain of being bored by all the big words or similar. So that's hostile.

Content of review -- at the same time I don't trust "This is the best book ever and there is nothing wrong with it!" reviews. That's impossible. A review that provides some flaws or reservations, but concentrates on the book's strengths outweighing them will catch my eye -- not because I'd even agree with what the reviewer considered drawbacks, but because it shows they gave some thought to the structure and artistry of the thing.

Paragraphs of plot summary with one line of "And I like it!" are usually not that helpful. They can be if the reviewer add analysis to the summary. Too easy to be spoiled, though.

It also helps to know something about the background of a reviewer. With film critics, for example -- some of them get to the point where they've been doing it far too long and are blatantly jaded, so that when they think something is old, tired, and played out, it doesn't necessarily follow that the same will be true for me. Or you have the reviewers who subconsciously want to write their own book, rather than trying to determine if the author accomplished what the AUTHOR set out to do. Not helpful. (That last bit is a huge pet peeve of mine.)

That's it off the top of my head?
[info]tsubaki_ny wrote:
Dec. 8th, 2008 09:29 pm (UTC)
(That first 'graph there -- I meant to say, "That's me being hostile.")
(no subject) - [info]lenora_rose - Dec. 8th, 2008 11:26 pm (UTC) Expand
(no subject) - [info]tsubaki_ny - Dec. 9th, 2008 12:11 am (UTC) Expand
[info]greenmtnboy18 wrote:
Dec. 8th, 2008 09:41 pm (UTC)
I don't read reviews of fiction, for exactly that reason. Reviews are opinions, and I diverge widely from any random person on what I'm interested in reading. Even professional reviewers, other writers, etc., don't qualify as "better opinions" for me. One review is pretty much like any other, and when it comes down to it, it's an opinion. (to me.)

Most of the time I can't even take recommendations from friends on what to read/not read, even though I do find out about most new books from friends. We just don't read the same things in the same ways. Even when we all like a book, we often like it for very different reasons.

When I used to read reviews, what was most helpful for me was: "If you like [insert author's name here], then you will probably also enjoy [insert other author's name here]." This can be equally difficult, because again -- different people reading for different reasons. But at least there was often a similarity of style or subject matter between two authors, that gave me a sense that I might be interested in the other author. I found some excellent new authors working off of the "if you like" principle. For instance, I like humor, and if someone was saying "If you like Robert Aspirin you might like..." I'd be MUCH more apt to pick up the book than if they said "If you like Anne Rice, you might like..."

I do find comments on writing *style* helpful. I like a few different styles, and there are certain styles that will drive me right up the wall. It doesn't make them bad writing, it's just a style that I don't care to read. If I can find out in advance that a certain author falls into one of the styles I don't like, then I can avoid that person. But nowadays I pretty much steer clear of all reviews, so it's a moot point.

For nonfiction and history, I do read reviews, but that's a whole different ball of wax.




Edited at 2008-12-08 09:42 pm (UTC)
[info]jimhines wrote:
Dec. 9th, 2008 02:09 am (UTC)
Of course, just to be a smart-ass, I would immediately have to come back with, "Do you mean early Robert Asprin or later, collaboration-heavy Asprin? Thieves' World Asprin or MYTH/Phule Asprin?"

I do see what you're saying. I need to try to do a little more of that with my own reviews.
(no subject) - [info]greenmtnboy18 - Dec. 9th, 2008 04:11 am (UTC) Expand
(no subject) - [info]jimhines - Dec. 9th, 2008 12:27 pm (UTC) Expand
[info]sarge_5150 wrote:
Dec. 8th, 2008 09:51 pm (UTC)
When I review something, I try to compare it to other, similar pieces of work to give context. For example, I try to give "If you liked X, you'll like Y" suggestions.
[info]jtglover wrote:
Dec. 8th, 2008 09:56 pm (UTC)
I think it depends very much on the venue. I mentally divide reviews into three categories:


1) Amazon-esque reviews. I make no assumptions about who writes these things or what the people who are reading them are looking for. To judge by the great variation in quality, obviously different people are using them for different things. When I write Amazon reviews, I either give it a 5-star and tell people to buy it (and why), or I don't.

Now that's speaking purely as a reader/customer. When I've reached Stephen King-like heights of authorial fame, and Amazon solicits multi-paragraph reviews from me, maybe I'll change.

As I was discussing with someone else recently, I'm often as interested in the *numbers* as I am in the reviews. I.E. I want to know how many people gave it 5 stars, 4, 3, or what.


2) Thoughtful, longer reviews evaluating the book in question, talking about why it succeeds or fails, and possibly compares it to other works in the author's bibliography. I expect more from these reviews, and if there's no explicit "why," there's a problem. The obvious exception being if the reviewer's biases are well known. In these reviews (at the big SF review sites, e.g.), I want a thoughtful explanation of why the book succeeds or fails.

I'd like to think that this is the category into which most newspaper or popular magazine reviews fall, but these days often those are no better than Cat 1 -- and often below that, actually, and the reviewer just synopsizes.


3) Scholarly/high level journalism reviews. These set the work in the context of the author's oeuvre and the genre, maybe comparing it vs. greats of the genre. These are almost equivalent to criticism, and often that's what they are, but just dressed up as reviews to be more palatable to people who don't care for "that academic stuff." With these reviews, I want to know not just if it's good, not just how it succeeds or fails, but how it stacks up against other books, and what the author is trying to do in context... For something like this, I guess I'd like the Goblin books compared with, say, Pratchett, Asprin, and Adams, discussion of what the humor is and why it works (or fails), etc.


Probably more than you wanted to know, but that's what I think. :)
[info]ashenseraph wrote:
Dec. 8th, 2008 10:15 pm (UTC)
Coming from academia, of course, I'm used to reviews that analyze themes, messages, comparison within and between genres and authors, and so forth, rather than depend on personal/emotional reactions to a work. So, when I write a formal review (e.g., for The Harrow or DruPagliassotti.Com), I usually try to make observations along these lines and then give a very brief indication of whether I think the book is worth picking up or not. I'm hesitant to describe my personal feelings/reactions, because, well, (cue sonorous professorial voiceover) that's just not reasonable grounds for making a book-purchasing decision! ;-)

Come to think of it, I very, very seldom buy novels based on published reviews. On the rare occasions I buy a novel instead of borrow it from the library, it's because I've read other works I've liked by the author or some combination of genre-cover art-cover blurb interests me. Sometimes I'll buy one if a friend I trust gives it a rave review, but even then I ask the person, "what other books is it like?"
[info]jimhines wrote:
Dec. 9th, 2008 01:57 am (UTC)
Academic criticism feels like a different beast, at least to me. It can be a lot of fun, but it's not the level of analysis I expect from the average review. That said, I miss it sometimes, and it's fun to be surprised when someone does take it to that level.

If there's a continuum, I'd probably put academic criticism on one end and most Amazon reviews on the other...
(no subject) - [info]selimthegrim - Dec. 9th, 2008 03:47 pm (UTC) Expand
[info]jmmcdermott wrote:
Dec. 8th, 2008 10:20 pm (UTC)
There do exist books too dreadful for anyone to enjoy...
They do exist. However, you have to wait until the person who self-published them passes away, and their mother. Until then, there is one, perhaps two people who could possibly enjoy the book.

After their unfortunate passing, their books are no longer loved by anyone, nor are they enjoyed by anyone.
[info]amsaph wrote:
Dec. 8th, 2008 10:21 pm (UTC)
As a reader, I look for something about the book first, and second some highlights--good and bad. I prefer to judge for myself whether *I* will like it or not. The problem is that everyone *does* have their own opinion, so you can't take individual opinions ("I hated this" or "this part shows the author can't write") into consideration. Now, when you start seeing a pattern, that reviewers are pointing out the same weaknesses or strengths, you know there's something important there.

Otherwise, until you have some mind-control power to make everyone like your work, it's a matter of not letting every little remark get to you. (It's tough, but you made it this far and beat out the rest of us by getting published with a good commercial publisher, so you can be confident that you've done a lot right ;)
[info]shanrina wrote:
Dec. 8th, 2008 10:22 pm (UTC)
I don't really pay attention to reviews when it comes to determining what I buy. That's mainly through browsing (how I originally found Goblin Quest, actually--bought it based on the summary and liking the first part of the first chapter) and sometimes recommendations from people whose tastes I'm really familiar with. But even then, I have people who I trust to rec urban fantasy to me, people who I trust to rec epic fantasy to me, etc. because I know in that area we have similar tastes. I do sometimes read reviews of books after I've finished them, though, just to see what other people say. But that's more for fun/curiosity than because it actually makes any difference.

And I'm sure you're right, that there is no book out there so horrendous out there that no one likes it. Those books had to get written somehow, so I'd bet that the authors still like their own work.
[info]bluewoad wrote:
Dec. 8th, 2008 10:23 pm (UTC)
To be a true review, you must always compare it to "CATS!", as in:

"I loved it! It was better than CATS!"

But if it's fantasy literature, I guess you can make that Lord of the Rings:

"Tolkien fans take note! A book in the tradition of Lord of the Rings!"

Seriously, though, I've been reviewing books for online and print publications for the past decade, and your criteria are pretty much what I use and what I tell the reviewers I send material to, to do.
[info]amberdine wrote:
Dec. 8th, 2008 10:25 pm (UTC)
What I want in a (novel) review is to find out (1) am I the target audience for this book, and (2) for someone who is the target audience, is it enjoyable? And maybe (3) are there any caveats that might matter? Like ambiguous ending, explicit sex, high complexity, etc -- things that might ruin a book for one person, but another might love it.

I do reviews for Amazon as part of their Vine program. Unfortunately, none of the SF/F publishers participate, so I have to go with YA or borderline-mainstream for genre reads. Lately I've just been reviewing gadgets and non fiction.

It's hard for me to tell if my reviews are effective. People use those useful/not useful buttons for all kinds of weird reasons, which have little to do with the review itself.

Ah well, as long as they keep sending me free stuff... :)
[info]jimhines wrote:
Dec. 9th, 2008 02:00 am (UTC)
The caveats are a good point. I hadn't considered that, though I agree there are times when it feels important to mention a certain element.

How does the Vine program work, if you don't mind me asking?
(no subject) - [info]amberdine - Dec. 9th, 2008 02:34 am (UTC) Expand
[info]agent_mimi wrote:
Dec. 8th, 2008 11:28 pm (UTC)
On Amazon reviews I look for reviews with substance, something that was written by a person with a decent grasp of English and the understanding that everyone's opinions are different. They don't have to like the book, but they have to tell me WHY they don't like it.

Amazon reviewers can be ... interesting. Sometimes I go into reviews for a cookbook and discover tons of reviewers who have nothing to say but "don't buy this, this author is fat" or "don't buy this, the author is gay", and those reviews are immediately disregarded. So too are the hoards of fannish reviews where it's obvious someone with a blog told their readers to go counter a bad review for their favorite book/author.

[info]jimhines wrote:
Dec. 9th, 2008 02:03 am (UTC)
I'm still waiting for my first Amazon "Don't buy this, the author is ______!" review. So far, they've all been depressingly reasonable. Clearly I'm not doing enough promotion to the "Crazy with way too much free time" demographic.

And I agree. There's a lot to be said for a review with some thought and perspective to it.
(no subject) - [info]agent_mimi - Dec. 9th, 2008 09:12 am (UTC) Expand
[info]marikurisato wrote:
Dec. 8th, 2008 11:54 pm (UTC)
Perhaps that was a bad example?
because there was 1 critical review, and 38 4 and 5 star reviews?

personally, as a reader, I NEVER judge a book by a single review from other readers on Amazon when looking for a book to read.
[info]jimhines wrote:
Dec. 9th, 2008 01:34 am (UTC)
Re: Perhaps that was a bad example?
I grabbed the most convenient reviews, which happened to be on Amazon. I liked these because they seemed to fit together so well.

The sad thing is I could point you to the negative reviews on several other sites almost by memory. I don't memorize the positive ones, but the bad ones tend to stick more. I know authors who refuse to read any reviews for just that reason.
[info]sylvia_rachel wrote:
Dec. 9th, 2008 12:01 am (UTC)
I actually don't read reviews (of fiction) a lot, unless they're written by people on whose taste in books I have come to rely -- and in that case something as minimal as "You have to read this book! I loved it! It was a lot like [Title]..." is enough; these are people whose reading tastes have often enough coincided with mine (at least in specific genres) that if they liked it enough to recommend it, chances are very good that I'll like it too.

In a review by someone I don't know from a hole in the ground, I'm looking for specifics about why they did or didn't like the book (writing style? voice? chapter length? plot? characters? narrator(s)? humour? text design?), which will tell me something about why I might or might not like it; comparisons to other books or other writers that give me a more general idea what the book is like; and other clues about the reviewer and his/her prior reading help me deduce how much the reviewer's reading tastes have in common with my own (including the language and tone of the review itself) -- does s/he have a sense of humour? does s/he find the language of The English Patient lyrical and beautiful or long-winded and irritatingly vague? is s/he a plot person, a theme person, a character person?

And, of course, if the review is clearly just pushing an agenda (particularly if it's one I strongly disagree with), or if the reviewer manifestly does not know what s/he is talking about, I tend not to take it too seriously.
(Anonymous) wrote:
Dec. 9th, 2008 12:20 am (UTC)
I have to develop an understanding of a reviewer in order for him to become more than randomly helpful. It takes time, but after enough comparisons between what we each think of a book, a good reviewer can be prove very helpful. What's important is not what he thinks of a book, but that I know after reading a review what I'm likely to think of the book.

Prior to reaching that understanding, I'm mostly just looking for something in a review that resonates with me. "Hey, that sounds cool. I'll give it a try."

--Jeff Stehman
[info]sartorias wrote:
Dec. 9th, 2008 12:39 am (UTC)
What I like (and try to do) in a review is a mention of who might be the audience for this work.
[info]jimhines wrote:
Dec. 9th, 2008 01:35 am (UTC)
I've started trying to do more of that too, but I'm not very good at it yet. In part, I think you have to be pretty widely read in order to figure out where this book fits in the bigger picture. (Clearly this means I need to spend more time reading :-)
(Anonymous) wrote:
Dec. 9th, 2008 12:42 am (UTC)
What many people don't understand is that a review is an art form of its own. It is akin to an essay. If you can't write a good essay, don't bother writing a review. (Amazon "reviewers" take note: "I liked it, it was good" is not a review.)

I used to be a food critic, reviewing restaurants for a magazine. My friends used to say, "I wish I had your job." But did they, really? What they meant was, "I wish I could go out to dinner all the time and have someone else pay for it and have it count as work." What they didn't realize was that it WAS work, and not just when I was in front of the computer. I was working the moment I picked up my fork.

Ditto a book reviewer, who has to read the book differently. The good reviewer has mentally started her review the moment she reads the first sentence. Reading critically and reading for pleasure are two different things, just like eating critically and eating for pleasure are two different things.
[info]margaret_y wrote:
Dec. 9th, 2008 12:44 am (UTC)
AAAAAaaand, that was me, the food critic, above. (I've got to quit accidentally signing out of LJ!)
(no subject) - [info]jimhines - Dec. 9th, 2008 02:07 am (UTC) Expand
(no subject) - [info]margaret_y - Dec. 9th, 2008 02:56 am (UTC) Expand
(no subject) - (Anonymous) - Dec. 9th, 2008 10:32 am (UTC) Expand
[info]scattercat wrote:
Dec. 9th, 2008 04:03 am (UTC)
I read a fair amount of reviews (mostly when browsing RottenTomatoes, because there are few things I enjoy more than a really good, righteous roasting, especially if something deserves it). I also have read a lot of Neil Postman, and I think the key to reviews (and one reason why Amazon-style anyone-can-post reviews are almost always unhelpful) is that the reviewer was originally intended as a sort of guardian or filter. That is, you would find a reviewer whose tastes matched yours and use them as a guide to what was worth your time and money and what wasn't. (As people have posted upthread, this also works if you find a reviewer whose tastes are completely opposite your own.)

The interesting thing comes when you apply this to cyberspace. Postman talks a lot about information overload and how many problems it can cause for an individual and for society. In that sense, reviewers (good reviewers) are more necessary than ever. There is a HUGE amount of information out there, such that the time and mental energy we spend on a book or a movie is becoming a more precious resource than the money it would cost. Without someone reliable to help guide you through the muddle, you could well end up not enjoying much reading at all.
[info]laughingfalcon wrote:
Dec. 9th, 2008 06:17 am (UTC)
Rating Reviews
What do I look for? I look for the summary on the back of the book. It is what I base my decisions to purchase off of. As for reviews, I will give some credence if a book has something positive and SPECIFIC from a writer I know and like. It isn't foolproof but I have more curiosity in what the people whose work I admire get inspired by than a review from the Coffee Tribune III or Jake Ya-Don't-Know-Me Critic.

Honestly, I believe my husband and I have discussed having fake reviews on the back of a comedic type book like "Worst thing since the Black Plague..." -Stranger On Side Of Road and "Why did you make me read this?" -Mom
I truly believe they would do more for such a book than stuff from people you don't know anyway. Best wishes!
[info]galeni wrote:
Dec. 9th, 2008 08:21 am (UTC)
Congratulations on your Romantic Times Reviewers Choice Award nomination!
[info]jimhines wrote:
Dec. 9th, 2008 12:28 pm (UTC)
Thanks! I have no expectations of winning, but it's nice just to see the book nominated.
[info]shannachie wrote:
Dec. 9th, 2008 08:40 am (UTC)
I think it is - unfortunately - impossible to please everyone. I am delighted when I get good reviews - mostly I do. But I have also been terribly frustrated about two bad reviews I got. I get more frustrated if I feel they are unfair like the one that had the reviewer complaining that he had read through 800plus pages of this work to realise that it was ---fantasy. And he hated that crappy fantasy junk (- he might have read the blurb...?) and I was as incompetent as expected.
Basically I do not expect a lot from a review. I found it more useful to be discussed in a reading forum where people discussed the book in stages, and their reactions - and misconceptions and/or taking up red herrings or not - betrayed very clearly which parts of the book were more exciting and which parts were less clear.
Generally, genre fiction does not get reviewed by standard media in Germany - unless the book is an international bestseller already and the publisher has the means to throw well-catered press parties. That leaves online reviews by all kinds of people, not ALL of them necessarily very insightful.
But then I am perfectly prepared to see the positive reviews as clever and insightful and the negative ones as clearly written by uncomprehending morons (*grin*).


[info]bookzombie wrote:
Dec. 9th, 2008 09:13 am (UTC)
I write reviews for the British SF Association magazine Vector and I've written the odd review for Interzone and a few other places online.

Your suggestions pretty much match what I try to do when I'm writing a review (although is it just me or is it far easier to analyse what you feel doesn't work than what does?). Once and only once have I talked about the ending of a book in a review - but that was a reprint of Theodore Sturgeon's More than Human so I think I got away with it!

I just try and write the sort of reviews I like to read: something that will tell me enough about the book to give me an idea whether I want to read it or not. Of course there are also particular reviewers who you read because you like the way they write even though you might violently disagree with what they say!
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